We offer a 14 day return with original receipt for a refund to the original method of payment or item exchange.  Returned items must be in sellable condition, and we reserve the right to refuse any returned item that does not meet our return policy. 

For online returns please email info@piperandoak.com to initiate your return request. 

Please note that SALE, Vintage, Special order, Books, Jewellery, and Holiday items as well as shipping/handling fees are final sale and non-refundable.

If you have received an incorrect or damaged item, we apologize! Please email us at info@piperandoak.com

Please note we are not responsible for lost or stolen orders.  Please ensure the address you are using is secure and correct.